TheClubhouse Cookies Policy

At The Clubhouse, we use cookies and similar tracking technologies to enhance your experience whenever you visit our website, log in to your account, or play at TheClubhouse Casino. This Cookies Policy explains what cookies are, why we rely on them, and how you can manage your preferences. By continuing to browse our site, access the Clubhouse Casino login page, or use the TheClubhouse app, you agree to our use of cookies as set out below. We are operated by Novatrix SRL, incorporated under the laws of Costa Rica, and licensed by the Tobique Gaming Commission under licence number 0000002.

What Are Cookies

Cookies are small text files that our servers place on your device when you visit The Clubhouse. They allow us to recognise your browser, remember your preferences, and support essential functions such as keeping you logged in during a session at The Clubhouse Casino. Cookies do not harm your device, and we do not use them to access personal files stored on your computer or phone.

How We Use Cookies

We deploy several categories of cookies to operate TheClubhouse effectively and to provide a smooth, secure experience across desktop and mobile. Our use of cookies falls into the following groups.

Essential Cookies

These cookies are strictly necessary for The Clubhouse Casino to function. They allow you to complete the Clubhouse Casino login process, navigate between pages, process deposits and withdrawals, and maintain the security of your session. Without these cookies, features such as account access, our cashier, and age verification checks would not work correctly.

Performance and Analytics Cookies

We use analytics cookies to understand how visitors interact with TheClubhouse, including which games are most popular, how long sessions last, and whether players experience issues such as the clubhouse casino not working on certain browsers or devices. This information helps us identify technical faults, improve loading speeds, and refine the overall design of our platform.

Functional Cookies

Functional cookies remember your choices, such as preferred currency, language localisation, or display settings, so that you do not need to reconfigure them every time you visit The Clubhouse. These cookies also support features linked to our loyalty program, remembering your Clubhouse Points tier so we can display relevant rewards and cashback offers.

Advertising and Marketing Cookies

At TheClubhouse Casino, we may use marketing cookies to measure the effectiveness of our promotional campaigns, including welcome package offers, no-deposit bonus codes, and seasonal promotions such as our Drops & Wins tournament. These cookies help us understand which channels bring players to the clubhouse casino review pages or bonus code listings, and they allow us to avoid showing you repetitive or irrelevant advertising. Bonus eligibility, including restrictions applicable to players in Sweden or Finland, is not determined by cookies but by your registered account details.

Third-Party Cookies

Some cookies placed on our site originate from trusted third parties, including payment processors such as Tronabriz Limited, which handles Paysafe transactions on our behalf, as well as analytics providers, affiliate tracking partners, and game providers like NetEnt, Playtech, Pragmatic Play, and Ezugi. These partners may set their own cookies to track referral traffic, measure conversions, or support the delivery of live casino content. We do not control third-party cookies directly, and we encourage you to review the privacy practices of these providers separately.

Cookies and Regional Access

We tailor certain cookies to recognise your region so that we can present the correct localisation, whether you are visiting the clubhouse casino Australia pages, using French or German language variants for Canada and Switzerland, or accessing Estonian or Finnish content. This regional detection also supports compliance checks, since real-money play is not available to residents of restricted countries including the United Kingdom, the United States, and several other jurisdictions listed in our Terms and Conditions.

Mobile App and Cookies

If you use the clubhouse casino app or complete a the clubhouse casino app download on your mobile device, similar tracking technologies, including device identifiers and local storage, may be used instead of traditional browser cookies. These technologies serve the same purpose as cookies on our desktop site, supporting the clubhouse casino login app process, remembering your session, and helping us troubleshoot issues such as slow performance or the theclubhouse app failing to load correctly. We recommend keeping your app updated to the latest version to avoid these interruptions.

Managing Your Cookie Preferences

You have full control over the cookies stored on your device. Most browsers allow you to accept, block, or delete cookies through their settings menu. You can also configure your browser to notify you before a cookie is placed. Please note that disabling essential cookies may prevent you from completing the Clubhouse Casino login Australia process, accessing your cashier, or claiming the clubhouse casino bonus codes correctly, as certain features depend on these files to function.

• You can review and delete existing cookies through your browser's privacy settings
• You can set your browser to block cookies from The Clubhouse and third parties
• You can use private or incognito browsing modes to limit cookie storage
• You can adjust mobile app permissions to restrict certain tracking technologies

Consent and Legal Basis

We rely on your consent for non-essential cookies, which you provide when you accept our cookie banner upon your first visit to TheClubhouse. Essential cookies are used on the basis of our legitimate interest in operating a secure and functional gaming platform. Where local law requires additional consent mechanisms for regions such as the European Economic Area, we apply the relevant standards to our language variants, including German, French, and Estonian localisations.

Changes to This Cookies Policy

We may update this Cookies Policy periodically to reflect changes in technology, regulation, or our own practices. Any revisions will be posted on this page, and we encourage you to review it regularly. Continued use of The Clubhouse Casino after changes are published constitutes your acceptance of the updated policy.

Contact Us

If you have questions about our use of cookies, our Help Centre and support team are available around the clock. You can reach us by email at help@TheClubhouse Casino.com. For unresolved disputes, you may escalate your concern to our alternative dispute resolution provider, EGIS, at disputes@egis-adr.com. We are committed to transparency and are happy to explain any aspect of how we use cookies at TheClubhouse.